Privacy Policy

1. Information We Collect

We may collect the following types of information from you:

A. Personal Information You Provide Directly

When you:

• Book an appointment (online, in person, or by phone)

• Contact us through a form or email

• Sign up for promotions or newsletters

• Make a payment (online or in-person)

We may collect:

• Full name

• Phone number

• Email address

• Mailing address (if applicable)

• Preferred technician or service details

• Payment information (e.g., last 4 digits of credit card, payment platform used — never stored in full)

• Feedback, reviews, or service preferences

B. Automatically Collected Information (Website Use)

If you visit our website (built on Wix), certain data may be automatically collected through cookies or analytics tools:

• IP address

• Browser type and device information

• Referring website or search engine

• Pages viewed and session time

• Booking behavior or form interaction

 

2. How We Use Your Information

We use your information to:

• Schedule, manage, and confirm appointments

• Send appointment reminders or follow-ups

• Process payments or refunds (where applicable)

• Respond to customer inquiries or feedback

• Improve salon services and customer experience

• Provide updates on promotions, new services, or business changes (if opted in)

• Maintain internal records for legal and operational purposes

 

3. How We Protect Your Information

We take the protection of your data seriously and use appropriate technical, administrative, and physical safeguards, including:

• Secure booking forms through Wix with SSL encryption

• Access controls for salon staff who handle personal data

• Secure third-party payment platforms (e.g., Square, Venmo, Apple Pay, Zelle)

• Routine system and website security checks

We never sell or trade your personal information.

 

4. Sharing of Information

We only share your information under the following conditions:

• With service providers (e.g., booking platforms or payment processors) necessary to fulfill salon services

• If required by law, such as in response to a subpoena or court order

• To prevent fraud or security threats

We do not share your information with advertisers, marketers, or third parties for unrelated business purposes.

 

5. Use of Cookies and Tracking (for Website)

Our website, hosted by Wix, may use cookies or analytics to enhance your experience. Cookies help us understand how visitors use the site so we can improve its layout and services. You can adjust your browser settings to decline or delete cookies at any time.

For more on Wix’s data practices, please see Wix Privacy Policy.

 

6. Your Privacy Rights (Maryland and Federal)

As a Maryland resident, you have the right to:

• Request a summary of personal data we hold about you

• Request corrections to your personal information

• Request deletion of your personal data from our systems, unless legally required to retain it

To exercise any of these rights, please contact us using the details at the bottom of this policy.

 

7. Data Retention

We retain client records (e.g., appointment history and basic contact info) only as long as needed to provide services and comply with business or legal obligations. Payment data is never stored by us directly and is handled securely by third-party platforms.

 

8. Children’s Privacy

Essential Day Spa provides services to clients under the age of 16, but only with the consent and supervision of a parent or legal guardian.

We do not knowingly collect personal information online from children under 13 without verifiable parental consent, in compliance with the Children’s Online Privacy Protection Act (COPPA).

Any information collected from minors is gathered from a parent or guardian and is used solely for providing the requested service.

Parents or guardians may:

• Request to review the personal information we have collected about their child

• Request deletion of their child’s information

• Refuse further collection or use of their child’s data

To make such a request, please contact us using the information listed below.

 

9. Third-Party Services

If you engage with third-party services (e.g., social media, payment platforms, or booking widgets), your interaction is also subject to their respective privacy policies. We recommend reviewing the policies of any third-party services you use in connection with our salon.

 

10. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in the law or our operations. Any changes will be posted to this page with an updated effective date. Continued use of our services after changes are posted signifies your acceptance.

 

11. Contact Us

For questions about this policy or to make a privacy-related request, please contact us at:
Phone: 301-313-9161
Email: contact@essentialdayspa.salon
Address: 10250 Baltimore Ave, Suite D, College Park, MD 20740